Refund Policy

At New Ray of Hope Foundation, we deeply value every donation made to support our work. However, we understand that mistakes can happen, and we have established a refund policy for donations.

Eligibility for Refund

• Duplicate Donations: If you accidentally make the same donation twice, we can refund the duplicate amount.
• Mistaken Amounts: If you have entered an incorrect donation amount, you can request a refund.
• Other Issues: If there are technical errors or any other issues related to your donation, please contact us for assistance.

Refund Process

Refund requests should be made within 15 days of the donation date. To request a refund, please contact us at [insert contact information] with your donation details, and we will process it within 10 business days. Refunds will be made via the original payment method.

Non-Refundable Donations

Donations made specifically towards certain projects that have already commenced, or donations for which a tax receipt has been issued, may not be eligible for a refund.

How Donations Work

At New Ray of Hope Foundation, your donation is a vital part of our mission to empower and uplift underprivileged communities. Here’s how your contribution works:

1. Donation Process

• Online Donation: You can easily donate through our secure online platform by selecting an amount and filling in your personal and payment details.
• Payment Security: All online transactions are securely processed, ensuring your personal and financial information is protected.

2. Allocation of Funds

• General Donations: Unrestricted donations are allocated to where the need is greatest, including education, healthcare, and emergency relief projects.
• Project-Specific Donations: If you choose to support a specific initiative, your funds will be directed toward that project.
• Operational Costs: A small percentage of each donation may be used for administrative purposes to ensure our programs run smoothly and efficiently.

3. Impact of Your Donation

Each donation makes a significant difference. From providing school supplies and scholarships to children, to organizing health camps and clean water initiatives, your contribution is instrumental in creating lasting change in communities. We maintain transparency in how funds are utilized and regularly update donors on the impact of their contributions.

4. Tax-Deductible

All donations to New Ray of Hope Foundation are tax-deductible to the fullest extent allowed by law. After donating, you will receive an email confirmation along with a receipt for tax purposes.

5. Corporate and Major Gifts

If you are an organization or individual interested in making a larger contribution, we offer tailored opportunities for partnership. Contact us to discuss how we can work together for greater impact.